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Terms and Privacy Policy


Section Title

At Progximity Logiciels-Software, we recognize the importance of protecting personal information and we share your concerns in this respect. This is why we believe that it is important to explain what type of information we collect, the reasons why we collect personal information and when we collect and use it. As such, please read this privacy policy carefully (hereinafter the “Policy”) and review it periodically to check for any changes that may have been made.    

A. Scope of Policy

The Policy applies to all personal information that we collect through our websites ( and (hereinafter the “Website(s)”), or through any communication, such as in any emails or telephone calls. The Policy seeks to govern the collection, use and disclosure of your personal information, regardless of the manner in which it was collected (whether in writing, orally or electronically, through any Website operated by or on behalf of Progximity Logiciels-Software).

B. Collecting and Using Personal Information

    B.1 Type of Information We Collect

Personal information is personally identifiable information about you, and includes your first and last name, email address, cell phone number, language, your employment information. This personal information may be collected while you are navigating our website, such as when you: 

  • open your account;

  • sign up for our newsletter;

  • register for any of our services, such as a subscription or seminar;

  • purchase any of our products;

  • purchase any of our services, such as the maintenance; and

  • communicate with us, especially when sending comments or suggestions.

When you subscribe to a product or you do any of the actions listed above, we will ask you to provide certain personal information. Only the fields identified by an asterisk (*) must be completed, it is not mandatory to complete the others fields.

It should be noted that any information that is available in the public domain is not considered personal information. For example, certain professional information is not considered personal information in some jurisdictions and is, therefore, not subject to any special protection and may lawfully be shared with persons inside and outside of Progximity Logiciels-Software. This professional information includes information such as the company name, address and telephone number(s).

    B.2 Reasons Why We Collect Personal Information

We collect only personal information that we reasonably require in order to provide a high quality and personalized service to you.

The personal information may be collected for statistical purposes or to improve our services or your navigation experience. Collecting personal information helps us offer personalized services that meet your needs and to contact you to provide you with information with regard to using our websites. More specifically, collecting your personal information allows us to:

  • personalize our customer service;

  • allow clients to register for our services or purchase our products;

  • Keep you posted on latest product announcements, software updates and upcoming events;

  • Help us develop, deliver and improve our products, Services, content, customer communications and advertising;

  • communicate with our clients;

  • understand the needs of our clients; and

  • manage user accounts.

     B.3 Sharing, Using and Protecting Personal Information

Please be assured that under no circumstances will your personal information be shared with third parties without your consent, except for the exceptional circumstances stipulated in the Act respecting the protection of personal information in the private sector.

Progximity Logiciels-Software employees understand the importance of protecting and ensuring the confidentiality of personal information.

     B.4 Communication

We may, in connection with our business activities, communicate with our clients by email. As such, when you subscribe to one of our products or services, you may expressly consent to receive our newsletters and to be added to the email list. It is also possible that Progximity Logiciels-Software may communicate the information, including the personal information provided on a voluntary basis to any advertising, marketing and direct mail agencies it retains.  

If you do not wish or no longer wish to receive the emails that we send to our clients, you may unsubscribe by clicking the “unsubscribe” link located at the bottom of every email that we send.

However, some email communications we send to our clients are necessary to our operations and contain important information about how to properly use our products and tools (such as concerning your purchases or updates affecting our products) and you may not unsubscribe from receiving such operational communications.

     B.5 Consent


C. Cookies et others technologies

The Web Site may use “cookies”. These technologies help us better understand user behavior, tell us which parts of our Web Site people have visited and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies as Non-Personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered Personal Information by law, we also treat these identifiers as Personal Information. If you want to disable cookies, check with your web browser provider to find out how to do so. Please note that certain features of the Web Site may not be available once cookies are disabled. As is true of most websites, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp and “clickstream” data. We use this information to understand and analyze trends, to administer the WebSite, to learn about user behavior on the site and to gather demographic information about our user base as a whole. Progximity Logiciels-Software may use this information in its marketing and advertising services. In some of our email messages, we may use a “click-through URL” linked to content on the Web Site. When you click one of these URLs, you pass through a separate web server before arriving at the destination page on the Web Site. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in such a way, you should not click text or graphic links in the email messages.

D. Protecting Personal Information

    D.1 Accessing and Updating Your Personal Information


By accessing your user account, you have access your personal information that we hold about you and you may make changes to that information when necessary.

You may, at any time, choose to remove your name, telephone number(s) (home and/or cell phone) and email address from the lists we use to send you messages or updates, and you may choose not to receive any correspondence from us by contacting the person responsible for protecting personal information. 

Moreover, you may contact us, at any time, in order to access, correct or delete your personal information.

    D.2 Comment, Question or Complaint regarding Privacy

For any comment, question or complaint regarding privacy, do not hesitate to contact us by email at contact[at] or by mail at:

  • Progximity Logiciels-Software
    81 Rue Notre Dame Ouest

       Thetford Mines, QC G6G 1J4

E. Changes to our Privacy Policy

The Policy is effective as of July 1st, 2021. Progximity Logiciels-Software reserves the right to review and amend the Policy as it sees fit. When Progximity Logiciels-Software makes changes to the Policy we will also change the “Last Revised” date located at the beginning of our Privacy Policy. We encourage you to periodically review the Policy in order to be informed about how Progximity Logiciels-Software protects your information and to ensure that you are aware of any changes to the Policy. Your use of the Website after a revised version of the Policy has been posted, constitutes your consent to be bound by these amendments. This Policy is in addition to all the Conditions that govern the different Websites and all the programs and services used or managed by or on behalf of Progximity Logiciels-Software. Any changes to the Policy will take effect immediately after being posted by Progximity Logiciels-Software.  

F. Interpretation of this Policy

The Policy is also available in French. If there is any inconsistency between the two versions, the French version will prevail. 

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